FREQUENTLY ASKED QUESTIONS
That’s the sure thing you will just get the products you order. All of our pictures are taken by our real products so you sure will get what you see in the pictures.
For orders more than 99USD we will provide free flat shipping way.
For Orders more than 299USD we will provide free fast shipping way.
We charge 10USD for flat shipping and 40USD for fast shipping way weight below 1kg. Weight more than 1kg package shipping fee should be confirmed by us before order.
You can ask return service within 7 days after you receive your products from us. We will process your request within 24 hours to be sure your problem can be solved soon.
You can send out our products to us after your request received by us.
That depends on whether we will produce or prepare that kind products again. We will try our best to provide our customers’ deep loved products any time.
For all the stock products we will send out your package within 3 days.
For customized products we will try our best to send out your package when your products are ready.